Reviews

 
 
 
 
  
 
Excellent4.9141 reviews
 
4.9
 
Excellent141 reviews
 
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 JL Peng 
 
26 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
good install and very stable connection. happy with it
  
 
 
 
 
 
 
  
 
 
 Mark Lindstrom 
 
25 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
The experience was great.  Quick installation,good communication.  The technician was great and the internet eorks great so far.
  
 
 
 
 
 
 
  
 
 
 W L 
 
13 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
All the steps taken to get wifi from Twist Broadband / Sails has been made to be very simple. Getting the installation of the antenna and checking out the equipment went very smoothly.
  
 
 
 
 
 
 
  
 
 
 Afzal Hossain 
 
7 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
The scope of this comment is limited to service order, installation, and initial data experience - the experience have been good. It’s a different wireless technology, compared to 5/6G or LTE, which I wanted to try. San Jose is a mostly sunny place. Yesterday on a sunny day reception was good. Today the morning is a bit cloudy and hazy, still going great. A real bit-rate stress test will happen during the next several days. So far so good ….
  
 
 
 
 
 
 
  
 
 
 Tammy Tran 
 
23 July 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Work like charms
  
 
 
 
 
 
 
  
 
 
 Dee Diana Nguyen 
 
20 July 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
I recently switched from Sail to Twist for faster service. I had the pleasure of meeting Jeff who was amazing. He was so friendly, charming and very knowledgable. He completed the work so fast! I was amazed by how fast it was! He did mention because I already had Sail Internet and that most of the work was done already and so he did not have to do much. My appointment time was 8am-10am and he arrived around 8:20am and finished the job at 9:45am. Honestly, I think he finished around 9:25-9:30am but because he and I were talking, I think i delayed him bit. His level of professionalism is outstanding! I had so many questions and he answered them without any hesitation! Thank you Jeff for the great conversation and for answering all my questions! Thank you for being so warm and kind to me and my kids! I hope Twist knows what a huge asset you are to the company and that they give you a raise!
  
 
 
 
 
 
 
  
 
 
 Harish Venkat 
 
14 July 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Installation was smooth and the bandwidth has been good. Better than what Comcast say they provide.
  
 
 
 
 
 
 
  
 
 
 Dena Edwards 
 
3 July 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
I recently switched from Xfinity to Twist for my internet and streaming, and so far I’m very happy with the decision. The price was a huge factor—Twist costs about half of what I was paying with Xfinity.
Scheduling the installation was quick and easy, and the technician was outstanding. He was the best installer I’ve ever had. He was professional, friendly, explained everything clearly, worked efficiently, and made sure everything was set up perfectly. I can’t say enough good things about him.
It’s been 48 hours since the installation, and I’ve experienced no connection drops or slowdowns. My streaming services have all worked flawlessly.
One of the main reasons I chose Twist was because several of my neighbors already use it and all gave it a big thumbs-up. Based on my experience so far, I completely understand why. I’ll be canceling my Xfinity service today.
  
 
 
 
 
 
 
  
 
 
 mae g 
 
2 July 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Great installation experience. Not sure yet about the quality of our internet since it hasn't been a month but I have high hopes.
  
 
 
 
 
 
 
  
 
 
 Lucky Biby 
 
16 June 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Arrival on time, smooth and neat installation on the sidewall, working good. Recommended.
  
 
 
 
 
 
 
  
 
 
 Johnny Yang 
 
5 June 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Download speed has been steadily above 500Mbps for the past 2 days, and is 3x faster before upgrade. Satisfied so far.
  
 
 
 
 
 
 
  
 
 
 Mark Lee 
 
4 June 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
The technician did a professional job installing the new internet service.
  
 
 
 
 
 
 
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